Events at Action Edge Business Coaching
From customer workshops to complimentary seminars and lunch & learns for the public, our business training center holds over 100 events annually. The space is also available to rent pending availability.
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Service is the New Sales
June 27, 2018 @ 8:30 am - 12:00 pm
A business has two functions. Get customers. Keep customers. No matter how well you dial in your lead generation and your customer acquisition – business is a lot more fun AND profitable when you get good at ‘keeping’ your customers. Turns out that funny enough, the same service basics that help with retaining our cutomers actually play a large part in getting new customers as well. Who knew? We’ll show you how this works and more at this popular half day workshop. Join us Wednesday June 27th!
We allow 5 guests to join our roster of clients at the month-end workshops. Register today and learn and share ideas with several other top business owners from Calgary and area.
This interactive workshop will give you:
– an overview of the Ladder of Loyalty and strategies to move customers ever higher up
– the reasons why a customer will STOP doing business with your company
– ways to make deposits in your customer’s emotional bank account and offer a WOW factor
– an appreciation of the importance of Critical Non-Essentials
– a chance to learn from the world’s number 1 business coaching firm
– opportunity to brainstorm with other top Calgary business owners
– a place to network and make some new connections and strengthen existing relationships
LUNCH is provided!